Cookie Policy.

Last updated: April 30, 2026

1. What This Policy Covers

This Cookie Policy explains how ProductImageFix uses cookies, local storage, session storage, scripts, pixels, and similar technologies when you visit or use the website and Service available through productimagefix.com.

It explains what these technologies do, why we use them, which technologies are essential, which technologies require consent, and how you can manage your preferences.

2. Who Operates the Service

ProductImageFix is operated by Brandonn – Sole Proprietor, 8 Ruelle Boulot, 97400 Saint-Denis, France.

Contact email: contact@productimagefix.com

3. What Are Cookies and Similar Technologies?

Cookies are small text files stored on your device by your browser when you visit a website. They can help the website remember information about your visit, login status, security state, preferences, or activity.

Similar technologies may include local storage, session storage, tags, scripts, pixels, SDKs, and technical identifiers that store or access information on your browser or device.

4. Categories of Technologies We Use

ProductImageFix may use the following categories of cookies and similar technologies:

• Strictly necessary technologies: required for core operation, login, security, CSRF protection, image processing, payment flow, credit display, free test limits, and service integrity.
• Preference technologies: used to remember choices such as interface preferences, cookie banner choices, or functional settings.
• Analytics technologies: used to measure website traffic and understand how visitors use the Service, only where accepted through the cookie banner when required.
• Session replay and usability technologies: used to understand navigation issues, bugs, interface problems, and user experience problems, only where accepted through the cookie banner when required.

ProductImageFix does not use optional analytics or session replay technologies unless they are enabled according to your consent choices, where consent is required by law.

5. Strictly Necessary Cookies and Storage

Some cookies and similar technologies are strictly necessary for the website and Service to work properly. They do not require prior consent where allowed by applicable law.

These technologies may be used to:

• keep the website technically functional;
• maintain login sessions;
• authenticate users securely;
• protect forms and requests against CSRF attacks;
• protect accounts and paid features;
• manage image upload and processing jobs;
• display credit balances and processing status;
• enforce public free test limits;
• prevent fraud, abuse, automated misuse, or excessive requests;
• secure payment and billing flows;
• remember cookie consent choices.

If these technologies are blocked or deleted, some parts of ProductImageFix may not work correctly. For example, login, upload, image processing, payment, credit display, or security protections may fail.

6. Examples of Strictly Necessary Technologies

ProductImageFix may use essential cookies or storage entries such as:

• Login/session cookies: used to keep you authenticated and maintain your user session.
• CSRF cookies or tokens: used to protect forms, account actions, payment-related requests, and image processing requests against cross-site request forgery.
• Refresh or authentication security cookies: used to securely renew sessions and protect account access.
• Image processing state: used to keep track of uploads, jobs, processing status, selected files, result availability, or download state.
• Credit and quota state: used to display remaining credits or enforce free public test limits.
• Cookie consent storage: used to remember whether you accepted, rejected, or configured optional cookies.

The exact cookie names may evolve over time depending on technical updates, but their purpose remains limited to essential operation, security, and service delivery.

7. Google Analytics

ProductImageFix may use Google Analytics to measure website traffic and understand how visitors use the Service.

Google Analytics may collect information such as page views, navigation events, approximate location, device type, browser type, session information, referrer, and interaction events.

Google Analytics is used only if you accept analytics cookies or the relevant optional category in the cookie banner, where consent is required.

If you reject analytics cookies, ProductImageFix should not activate Google Analytics for optional tracking purposes, except for any strictly necessary or consent-exempt technical measurement allowed by law.

8. OpenReplay Session Data

ProductImageFix may use OpenReplay to understand user experience problems, interface bugs, failed interactions, performance issues, and navigation difficulties.

OpenReplay may record session-related data such as page navigation, clicks, scrolling, technical errors, browser information, device information, and interaction events within the website.

OpenReplay is used only if you accept the relevant session replay, usability, analytics, or performance category in the cookie banner, where consent is required.

The purpose of OpenReplay is to improve the Service, detect bugs, reproduce technical problems, improve user flows, and make the interface easier to use.

ProductImageFix does not use OpenReplay to read your payment card details. Payment card details are handled by the payment provider and are not stored by ProductImageFix.

9. Preference and Functional Storage

ProductImageFix may use cookies, local storage, or similar technologies to remember functional preferences and improve usability.

This may include cookie banner preferences, interface choices, temporary upload state, local result display, selected options, or other settings needed to make the website easier to use.

Some functional storage may be essential to the Service, while other preference storage may depend on the feature concerned and applicable legal requirements.

10. Why We Use Cookies and Similar Technologies

ProductImageFix uses cookies and similar technologies to:

• make the website and Service work correctly;
• secure accounts, forms, image processing requests, and payment flows;
• maintain login sessions;
• protect against CSRF attacks, fraud, spam, abuse, and automated misuse;
• manage image uploads, processing jobs, results, downloads, and credit state;
• remember cookie consent choices and interface preferences;
• measure traffic with Google Analytics if accepted;
• analyze session experience and interface issues with OpenReplay if accepted;
• debug errors, improve stability, and improve user experience;
• support legal compliance and security logging where necessary.

11. Consent Management

Where required by applicable law, ProductImageFix requests your consent before using non-essential cookies or similar technologies.

Through the cookie banner or consent interface, you may be able to:

• accept all optional categories;
• reject all optional categories;
• configure categories individually;
• change your preferences later.

Your consent choices may be stored in your browser in order to remember your decision and avoid showing the banner repeatedly.

Refusing optional cookies does not prevent access to the core Service, but some analytics, measurement, debugging, usability, or personalization features may be disabled.

12. Browser Controls

Most browsers allow you to manage cookies through their settings. Depending on your browser, you may be able to delete cookies, block cookies, block third-party cookies, or receive warnings before cookies are stored.

Blocking all cookies or deleting essential storage may affect the availability, security, or proper functioning of ProductImageFix.

For example, you may be logged out, uploads may fail, image processing status may not be preserved, CSRF protection may block requests, or payment and billing flows may not work correctly.

13. Retention Duration

The storage duration of cookies and similar technologies varies depending on their purpose.

• Session cookies: generally remain active only for the duration of the browser session or login session.
• Authentication and security cookies: may remain for the period needed to keep your session secure or to allow secure session renewal.
• CSRF tokens: may remain for the duration necessary to protect forms and requests.
• Image processing and quota storage: may remain for the duration needed to manage uploads, free test limits, processing jobs, results, or downloads.
• Consent preference storage: may remain for a reasonable period to remember your cookie choices.
• Google Analytics cookies: may remain according to Google Analytics configuration and your consent choices.
• OpenReplay cookies or storage: may remain according to OpenReplay configuration and your consent choices.

You may delete cookies and local storage through your browser settings, but doing so may reset your preferences or affect the Service.

14. Data Collected Through Cookies and Similar Technologies

Depending on the technology used and your consent choices, information collected may include:

• IP address and technical identifiers;
• browser type, device type, operating system, screen size, language, and timezone;
• login session status and security tokens;
• CSRF protection state;
• pages viewed and navigation events;
• upload, processing, result, and download state;
• credit display and free test usage information;
• clicks, scrolls, errors, interface interactions, and session usability events where OpenReplay is accepted;
• analytics events and traffic measurement data where Google Analytics is accepted;
• cookie consent choices and preference settings.

15. Third-Party Technologies

Some cookies or similar technologies may be placed or operated by third-party providers acting on our behalf or providing services integrated into ProductImageFix.

These providers may include:

• Google Analytics: traffic measurement and analytics, when accepted;
• OpenReplay: session replay, usability analysis, and debugging, when accepted;
• payment providers: payment and subscription processing;
• hosting, CDN, security, and infrastructure providers: technical delivery, security, and service operation.

These third parties may process data in accordance with their own legal documentation, contractual commitments, and roles under applicable data protection law.

16. No Optional Advertising Cookies by Default

ProductImageFix does not use optional advertising, remarketing, or behavioral advertising cookies by default unless such features are clearly activated and disclosed.

If advertising or remarketing technologies are added in the future, they will be subject to the applicable consent rules and this Cookie Policy may be updated accordingly.

17. Relation to the Privacy Policy

For more information about how ProductImageFix processes personal data more generally, including legal bases, recipients, retention periods, international transfers, security measures, and your rights, please refer to the Privacy Policy.

18. Your Rights

Depending on applicable law and on whether data collected through cookies or similar technologies constitutes personal data in a given context, you may have rights relating to access, rectification, erasure, restriction, objection, portability, and withdrawal of consent.

To exercise your rights or ask a question about this Cookie Policy, you may contact: contact@productimagefix.com

19. Changes to this Cookie Policy

We may update this Cookie Policy at any time to reflect legal, technical, or operational changes.

The version published on this page is the version currently applicable.